Shipping Policy

At mawomens.com, we are committed to providing a reliable and transparent shipping experience for every customer. This Shipping Policy outlines how orders are processed, dispatched, and delivered, as well as important information regarding international shipping, tracking, customs, and delivery responsibilities. By placing an order on our website, you agree to the terms described below.

Order Processing

All orders placed through mawomens.com are subject to verification and approval before shipment. Once an order is successfully placed, it enters our processing workflow, which includes order confirmation, inventory validation, quality inspection, and preparation for dispatch. Orders are processed during standard business operations, excluding public holidays or circumstances beyond our control.

We reserve the right to decline or cancel any order if it cannot be fulfilled due to stock availability, verification issues, or suspected fraudulent activity. In such cases, customers will not be charged for items that are not shipped.

Shipping Methods and Carriers

Orders from mawomens.com are shipped using reputable logistics partners selected based on destination, reliability, and service quality. Shipping methods may vary depending on the delivery location and operational considerations. We aim to ensure that all shipments are handled with care and packaged securely to protect items during transit.

The choice of carrier and shipping method is determined at our discretion. We may use different carriers for different destinations or order types to ensure optimal delivery performance.

Shipping Destinations

We offer shipping to a wide range of domestic and international destinations. Availability of shipping services may vary depending on local regulations, logistical limitations, or unforeseen restrictions. Customers are responsible for ensuring that products ordered from mawomens.com can be legally imported into their destination country.

If a destination becomes temporarily or permanently unavailable for shipping, we reserve the right to cancel the order or arrange an alternative solution.

Tracking Information

Once an order has been dispatched, tracking information may be provided when available. Tracking allows customers to monitor the progress of their shipment as it moves through the carrier’s network. Please note that tracking updates depend on the carrier’s systems and may not reflect real-time movement at all stages of transit.

In some cases, tracking information may be limited or unavailable due to regional carrier practices or logistical constraints.

Customs, Duties, and Taxes

International shipments may be subject to customs inspections and local regulations. Any duties, taxes, or import-related charges imposed by the destination country are the sole responsibility of the recipient. mawomens.com does not control these charges and cannot predict their amount or applicability.

Customs authorities may require additional documentation or information from the recipient to release a shipment. Delays caused by customs clearance processes are outside our control and are not considered shipping errors.

Delivery and Receipt

Customers are responsible for ensuring that delivery information provided at checkout is accurate and complete. mawomens.com is not responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete shipping details.

Once an order is marked as delivered by the carrier, responsibility for the package transfers to the customer. If a package is left in a secure location or accepted by a third party at the delivery address, it is considered successfully delivered.

Lost or Damaged Shipments

We take great care in packaging orders; however, issues may occasionally occur during transit. If an order arrives visibly damaged, customers are encouraged to document the condition of the package before opening it. Claims related to lost or damaged shipments are subject to carrier investigation procedures.

mawomens.com will assist customers in initiating an inquiry with the shipping carrier when appropriate, but final determinations regarding loss or damage rest with the carrier.

Refused or Undeliverable Shipments

Shipments that are refused, unclaimed, or deemed undeliverable by the carrier may be returned or disposed of according to carrier policies. In such cases, mawomens.com reserves the right to take appropriate action based on the circumstances of the return.

Policy Updates

This Shipping Policy may be updated from time to time to reflect changes in our operations, logistics partners, or legal requirements. Any updates will be published on mawomens.com and will apply to orders placed after the effective date of the revised policy.

We encourage customers to review this policy regularly to stay informed about our shipping practices.